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WHITE PALACE BANGKOK, Bangkok – Your ideal downtown stay
37US$
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Hotel Overview
Soi Petchburi15,Phyathai,Petchburi Rd,Rajtavee, 40,
Bangkok,
Thailand,
Bangkok Province
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The hotel rooms were different from the pictures shown in the app, with a bad Wi-Fi connection, but they were spacious, had a bathtub, and offered Netflix. The service was a mix; some staff were friendly and helpful, while one person was unfriendly and lacked patience. The location was very lively and convenient for shopping in Pratunam. The dining experience varied from very bad to acceptable, offering local fresh products. Overall, the facilities were satisfactory.
Rooms
7.0
Despite being different from the pictures, the room was spacious with a bathtub and Netflix.
Service
6.0
The service had a mix of friendly and unfriendly staff, with some showing lack of patience.
Location
9.0
The hotel's vibrant location near Pratunam market and Palladium Mall makes it convenient for shopping.
Dining
5.0
The dining experience ranged from very bad to average, with offerings of local fresh products.
Facilities
7.0
The facilities were satisfactory during my stay.
Jennifer
United States,
February
2024
6.8/10
During my 2-day stay in Bangkok, the hotel had both highs and lows. The rooms, although clean and spacious, were not as comfortable as I had hoped due to a leaking water issue. The service was a mix of friendly encounters but immediate attention to a TV problem. However, the location was pretty good, situated near major shopping areas and transportation hubs. The dining experience fell short with limited options and a need for upgrade and more staff presence.
Rooms
7.0
The rooms were clean and very spacious, but the leaking water issue affected the comfort levels.
Service
7.0
The staff, although not consistently friendly, promptly addressed our TV problem.
Location
8.0
The hotel's location was pretty good, being close to major shopping areas and transportation hubs like BTS and the Airport Rail Link.
Dining
6.0
The dining options were average at best, with a need for upgrading and more staff attention.
Facilities
6.0
The facilities could benefit from some improvements to enhance the overall experience.
David
United States,
January
2024
6.0/10
I spent a week in this hotel and had a mixed experience. The rooms were clean and comfortable, but there were issues with the service. The location was convenient, but the dining options were lacking. Overall, the facilities were decent, but there were some drawbacks that affected my stay.
Rooms
8.0
I found the rooms to be clean and comfortable, which made for a pleasant stay.
Service
5.0
Unfortunately, the service was a bit disappointing as the staff seemed rude and unhelpful during my stay.
Location
7.0
The location of the hotel was convenient, with easy access to nearby shops and facilities.
Dining
5.0
The dining experience was subpar, with limited breakfast options that became repetitive over the course of the week.
Facilities
6.0
The hotel facilities were average, with nothing particularly outstanding but also nothing notably lacking.
convenient location
poor service
Scott
United States,
November
2023
6.8/10
The hotel has a convenient location near the airport railway link and Pratunam market, making it ideal for shopping enthusiasts and business travelers. The rooms are a bit outdated with some maintenance issues, but the staff is helpful. The dining options are average, but the hotel's proximity to shopping areas adds value.
Rooms
6.0
The rooms are quite old with some maintenance issues like faulty aircon and rusty taps. However, the queen bed was comfortable.
Service
7.0
The staff are helpful overall, but there were instances of arguments and lack of proper welcome instructions during check-in.
Location
8.0
The hotel is conveniently located near the airport railway link and Pratunam market, perfect for business or shopping purposes. However, the traffic can be challenging at times.
Dining
6.0
The dining experience is average with repetitive breakfast options, but having a Family Mart nearby is convenient.
Facilities
7.0
The hotel facilities are standard with no standout features.
Elmer
United States,
November
2023
7.0/10
The hotel is conveniently located for shopping in Pratunam, making it a great choice for tourists looking to explore the nearby markets. The rooms, though small and not soundproof, offer comfy beds and nice bathrooms. The friendly service enhances the overall stay, however, the breakfast options could be better.
Rooms
6.0
The rooms were small and not soundproof, yet the beds were comfy and the bathroom was nice, despite cleanliness issues.
Service
8.0
The service was friendly and kind, adding a warm touch to the stay.
Location
8.0
The hotel's location near the markets in Pratunam is ideal for shopping, although there were some temperature control issues.
Dining
6.0
The dining experience had limited options, but the local fish was fresh and attractive.
Facilities
7.0
The hotel facilities were decent, but unable to control temperature and fan speed could be improved.
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